Privacy Policy
Contents
Your data
Retention and security
Cookies and signals
Rights and contact
01Who is responsible
1.1 ASICMiner Distribution LLC, a limited liability company organised under the laws of the State of Delaware, USA ("we", "us"), is responsible for the personal data processed through this website and in the course of our business relationship with you. In the terminology of the EU General Data Protection Regulation (GDPR) and the UK GDPR, we are the controller.
1.2 For any question about this policy or about your data, write to info@asicminerdistribution.com. We have not appointed a data protection officer, because the law does not require one for the scale and nature of our processing; the same address reaches the person responsible for data protection in our company.
02Scope
2.1 This policy covers the website asicminerdistribution.com, the inquiry and contact forms on it, the tools on it, and the communication that follows by email or through a messaging service, up to and including a purchase, a warranty claim and the records we keep afterwards.
2.2 It does not cover third party websites we link to, or the services of messaging providers, manufacturers, carriers or banks as such. Each of them has its own privacy policy, and where you deal with them directly, that policy applies.
2.3 Where you give us the personal data of other people, such as the signatories or beneficial owners of your company, the consignee at your site or the contact person of your customs broker, this policy applies to their data as well, and you are responsible for informing them of it.
03What data we process
3.1 Data you give us. When you send an inquiry or a message through the forms on this website, we process the data you enter: your name, email address, company (optional), phone number (optional), messaging username (optional), destination country, the models and quantities on your inquiry list, your preferred contact channel, Incoterm and timeline where you chose them, the model you asked about where you came from a product page, and the text of your message or notes. When you write to us by email or through a messaging service, we process your address or username, the content of the message and any attachments, and the metadata that such services attach, such as dates, times and message identifiers.
3.2 When a quote turns into an order, we process the further data that a sale requires: the billing details of the buyer, the delivery address and consignee, the importing entity and its contact person, the persons who sign or confirm on behalf of the buyer, bank account details or cryptocurrency wallet addresses and transaction identifiers, serial numbers of the hardware delivered to you, the correspondence about the order, and, for a claim, the photographs, log extracts and documents you send us.
3.3 Where export control, sanctions or anti-money-laundering rules require it, we ask for documents that identify the buyer, its authorised signatories and its beneficial owners, and for information about the intended end use of the hardware and the source of the funds. This may include copies of company registration extracts, of an ownership chart and of identity documents of the persons concerned. We ask for such documents only where we consider them necessary for a specific check, and we tell you which documents we need and why.
3.4 Data collected automatically. When you visit this website, the servers that deliver it record technical data in connection logs: your IP address, the date and time of the request, the page requested, the referring page, and information about your browser and device. This data is needed to deliver the pages to you and to protect the website against attacks and abuse.
3.5 We use Cloudflare Web Analytics to understand how many people visit which pages. It records the page address, the referrer, the approximate location by country, and the browser and device type, in aggregated form. It sets no cookies, stores no identifier on your device and does not follow you across other websites. No profile of an individual visitor is built.
3.6 The forms are protected by Cloudflare Turnstile, which distinguishes a person from automated traffic. Turnstile analyses signals from your browser and your connection to make that distinction and may run a short challenge in the background. It does not build an advertising profile. The forms also contain a hidden field that only automated senders fill in; a submission with that field filled is discarded without being sent.
3.7 Data stored in your browser. Several conveniences of this website store data locally in your browser (localStorage). That data stays on your device, is never transmitted to us by the website, and is transmitted only when you yourself submit an inquiry or open a shared link. You can clear each item on the page concerned or by clearing your browser data. The items are:
| Item | What it contains | Why | How long |
|---|---|---|---|
| Inquiry list | Model identifiers and quantities | So that the list stays with you as you move between pages | Until you submit or clear it |
| Comparison | Up to three model identifiers | So that the side by side view keeps your selection | Until you clear the comparison |
| Recently viewed | Up to eight model identifiers | So that you can return to models you looked at | Until you clear it or your browser data |
| Calculator | The electricity price and the currency you entered | So that the running cost calculator keeps your figures across models | Until you change them or clear your browser data |
| Catalogue view | Your sorting and your choice of cards or list | So that the catalogue opens the way you left it | Until you change them or clear your browser data |
3.8 Shared links for a comparison or an inquiry list encode the selection in the address of the link. Anyone who has the link can see the selection; nothing is sent to us when it is opened.
3.9 We do not use advertising or tracking cookies, and we do not show a cookie banner because there is nothing to consent to. Cloudflare may set strictly necessary cookies for security purposes; they are listed in section 9.
04Where the data comes from, why we process it and on what basis
4.1 Most of the data we process comes from you: from the forms, from your messages, from the documents you send us for an order or a claim. Some comes from your company, where a colleague names you as the consignee or the contact person for a shipment. Some comes from public sources and from providers: company registers, sanctions and export control lists published by governments, screening providers that consolidate those lists, and the results of a credit assessment where the quote provides for payment after dispatch; we use such sources only for the compliance and credit checks described in this policy. Some comes from our providers as a by-product of delivering the website, such as the connection logs and the aggregated analytics described in section 3.
4.2 We use your data to answer your inquiry, to prepare and send quotes, to check whether we can lawfully supply to your destination, to conclude and perform a purchase, to arrange freight, customs and insurance, to invoice and collect payment, to handle claims and warranty cases, to protect the website and our business against fraud and abuse, and to keep the records that commercial and tax law require.
4.3 Where the GDPR or a comparable law applies to you, the following table shows, for each purpose, the data concerned, the legal basis, the typical recipients and the retention period. Sections 5 and 7 give the detail.
| Purpose and data | Legal basis | Recipients | Kept for |
|---|---|---|---|
| Answering inquiries and messages, preparing quotesForm and message data (3.1) | Steps before a contract at your request, Article 6(1)(b) GDPR | Cloudflare, Resend, Google Workspace, the messaging provider where you use one | 24 months from last contact where no order follows |
| Concluding and performing a sale, delivery, invoicing, paymentOrder data (3.2) | Performance of a contract, Article 6(1)(b) GDPR | Google Workspace, logistics and customs partners, cargo insurers, banks and payment networks, manufacturers for warranty | 7 years from the end of the year of the transaction |
| Export control, sanctions and anti-money-laundering checksIdentification and end use documents (3.3), public register and list data (4.1) | Legal obligation, Article 6(1)(c) GDPR; where a check goes beyond what the law strictly requires, our legitimate interest in lawful trading, Article 6(1)(f) GDPR | Compliance and screening providers, authorities where required, professional advisers | Generally 5 years from the end of the business relationship |
| Credit assessment where payment after dispatch is agreedCompany financial information you provide, credit reports | Legitimate interest in being paid, Article 6(1)(f) GDPR | Credit reference providers, professional advisers | With the order records, 7 years |
| Handling claims, warranty cases and disputesOrder data, claim documents, correspondence | Performance of a contract, Article 6(1)(b) GDPR; establishing, exercising or defending legal claims, Article 6(1)(f) GDPR | Manufacturers and service centres, carriers and insurers, lawyers, the arbitral institution where a dispute goes that far | Until the matter is closed and the limitation period has expired |
| Delivering, securing and improving the websiteConnection logs, aggregated analytics, Turnstile signals (3.4 to 3.6) | Legitimate interest in operating a secure website and understanding its use, Article 6(1)(f) GDPR | Cloudflare | Logs for a short period under Cloudflare rules; analytics only in aggregated form |
| Keeping records required by tax and commercial lawInvoices, order documents, correspondence about them | Legal obligation, Article 6(1)(c) GDPR | Accountants, auditors, tax authorities | 7 years from the end of the year of the transaction |
4.4 We do not process your data for advertising, we do not build profiles, and we do not rely on consent for any processing described in this policy. Where we ask for your consent for something new, we do so separately, and you can withdraw it at any time.
4.5 You are not obliged to give us any data. Without your name, email address and destination country we cannot answer an inquiry, and without the data described in clauses 3.2 and 3.3 we cannot conclude or perform a sale. Everything marked optional in the forms is optional.
4.6 We do not use automated decision-making that produces legal effects for you or similarly significantly affects you. Sanctions and export control screening produces a result that a person reviews before we decide, and a credit assessment is one input into a decision that a person takes.
05Who receives your data
5.1 We share your data only where it is necessary for one of the purposes in section 4, and only with the following recipients and categories of recipients. Providers that process data on our behalf are bound by data processing agreements and may use the data only for our purposes.
- Cloudflare, Inc., USA. Hosting, content delivery, security, the Turnstile bot protection and the analytics for this website. Cloudflare processes connection data, the signals that Turnstile evaluates and the data you submit through the forms on its network, which has servers worldwide. Its privacy policy is at cloudflare.com/privacypolicy.
- Resend, Inc., USA. Delivers the messages you send through our forms to our mailbox. It processes the content of your submission and your email address for that purpose only, and keeps a delivery log for a short period.
- Google LLC, USA (Google Workspace). Our email addresses, calendars and documents run on Google Workspace. Every message you send us and every quote, order document and record we create about you is stored there.
- Telegram Messenger Inc. Only where you choose to contact us through Telegram. Telegram processes your messages under its own privacy policy, and the option on the website to send your inquiry list through Telegram hands the prepared message to the Telegram application on your device.
- Logistics and customs partners. Freight forwarders, carriers, customs brokers, warehouses and cargo insurers receive the consignee and delivery data and, where required, the importer details and the commercial documents that a shipment needs.
- Banks and payment networks. Your bank details or wallet addresses are visible to the banks and networks that process a payment. Cryptocurrency transactions are recorded on public blockchains, which we do not control and which are visible to anyone.
- Compliance and screening providers. Where we use a provider for sanctions, export control or beneficial ownership screening, it receives the name and, where applicable, the identification data of the buyer, its signatories and its beneficial owners, to the extent a screening requires it.
- Credit reference providers. Only where a quote provides for payment after dispatch and we assess credit, they receive the name and registration details of the buyer.
- Manufacturers and service centres. For a warranty claim on new hardware, the manufacturer receives the serial numbers concerned and the contact details needed to handle the claim and, where the manufacturer requires it, the delivery address for a replacement.
- Electronic signature service. Where a quote is signed through an electronic signature service, that service processes your name, email address and the document for the signature and keeps an audit trail of it.
- Professional advisers and authorities. Lawyers, accountants and auditors under a duty of confidentiality, an arbitral institution and tribunal where a dispute is arbitrated, and public authorities where the law requires disclosure or where we need to establish, exercise or defend a legal claim.
- Our affiliates. Companies under common ownership with us, where they perform a part of the contract or provide a shared service to us, under the same restrictions as in this policy.
5.2 We do not sell personal data, we do not share it with advertisers or data brokers, and we do not share it for cross-context behavioural advertising. If our business is transferred to another company, your data may be transferred with it, under the same restrictions as in this policy, and we inform you where the law requires it.
06International transfers
6.1 We and the providers named in section 5 process data in the United States and, in the case of Cloudflare, on servers worldwide. If you are in the European Economic Area, the United Kingdom or Switzerland, your data is therefore transferred outside your region.
6.2 For those transfers we rely on the following safeguards: Cloudflare and Google are certified under the EU-US Data Privacy Framework, the UK Extension to it and the Swiss-US Data Privacy Framework; for providers that are not certified, we use the standard contractual clauses approved by the European Commission and, for the United Kingdom, the International Data Transfer Addendum; and where a transfer is necessary to perform a contract with you or to take steps at your request before a contract, we rely on that necessity. A copy of the safeguards that apply to a specific provider is available on request.
6.3 Transfers to logistics partners, banks and authorities in the destination country of a shipment are necessary to perform the contract with you and to comply with the law of that country.
07How long we keep it
7.1 We keep personal data only as long as one of the purposes in section 4 requires. The periods are:
| Data | Period | Reason |
|---|---|---|
| Inquiries and messages that do not lead to an order | 24 months from our last contact with you | Follow-up on a quote; deleted earlier on request |
| Quotes, orders, invoices, delivery documents, claims and the correspondence about them | 7 years from the end of the year of the transaction | Tax and commercial record keeping |
| Documents and results of export control, sanctions and anti-money-laundering checks | Generally 5 years from the end of the business relationship | The period the applicable law requires |
| Credit assessment information | With the order records, 7 years | Part of the transaction file |
| Connection logs at Cloudflare | A short period under Cloudflare rules | Security and abuse prevention |
| Delivery logs at Resend | A short period under Resend rules | Proof of delivery of form submissions |
| Web analytics | Only in aggregated form | Cannot be traced back to you |
| Data involved in a dispute or an investigation | Until the matter is closed and the limitation period has expired | Establishing, exercising or defending legal claims |
7.2 When a period ends, we delete the data or anonymise it so that it can no longer be linked to you. Where data is held in backups, it is deleted when the backup cycle ends.
08How we protect it
8.1 This website is delivered over encrypted connections (TLS). Our email and documents are protected by multi-factor authentication and by access rights limited to the people who need them. Providers are selected for their security measures and bound by data processing agreements. Identity documents received for a compliance check are stored separately from ordinary correspondence and are accessible only to the people who carry out the check.
8.2 Email is not an end-to-end encrypted medium. Do not send us more than we ask for, and do not send identity documents unless we have requested them for a specific compliance check. Where you prefer to send a document through an encrypted channel, tell us and we arrange one.
8.3 If a security incident affects your data, we inform you and the competent authority as the law requires, and we tell you what happened, what data was concerned and what we recommend you do.
09Cookies and browser storage
9.1 This website sets no cookies of its own and no advertising or tracking cookies. The only cookies that may be set are strictly necessary cookies of Cloudflare, which serve to protect the website and to run the Turnstile bot protection:
| Cookie | Set by | Purpose | Duration |
|---|---|---|---|
| __cf_bm | Cloudflare | Distinguishes a person from automated traffic as part of bot management | Up to 30 minutes |
| cf_clearance | Cloudflare | Records that a security challenge was passed, so that it is not repeated on every page | Up to 30 minutes, longer where a challenge was shown |
| _cfuvid | Cloudflare | Applies rate limits per visitor where a page is under attack | Session |
9.2 These cookies are not used to identify you, are not shared with advertisers, and are set only where Cloudflare needs them. Because they are strictly necessary, no consent is required and no banner is shown. The names and durations are those Cloudflare publishes at the date at the top of this page; Cloudflare may change them, and the current list is in the Cloudflare documentation on cookies.
9.3 The browser storage described in clause 3.7 is not a cookie. It is never sent to a server and serves only to keep your selections on your device.
10Children, Do Not Track and Global Privacy Control
10.1 This website and our services are directed at businesses and at adults who buy for their own mining activity. They are not directed at anyone under eighteen, and we do not knowingly collect data from children. If you believe a child has sent us data, write to info@asicminerdistribution.com and we delete it.
10.2 Because this website does not track you across sites, does not sell or share personal data for advertising, and sets no advertising cookies, there is nothing to opt out of. We treat browsers that send a Do Not Track or Global Privacy Control signal in the same way as all others, without tracking. Where a law treats such a signal as a request to opt out of a sale or sharing of personal data, we honour it by not selling or sharing, which we do not do in any case.
11Your rights
11.1 Depending on where you live, you may have the right to ask us what personal data we hold about you and to receive a copy of it; to have inaccurate data corrected; to have data deleted; to have processing restricted; to receive the data you gave us in a portable format; to object to processing that we base on legitimate interests; and to withdraw a consent you have given, where any processing is based on consent.
11.2 If you are in the European Economic Area, the United Kingdom or Switzerland, you also have the right to lodge a complaint with your data protection supervisory authority. We would appreciate the chance to address your concern first.
11.3 To exercise any right, write to info@asicminerdistribution.com from the email address you used with us, or tell us how we can verify that the request comes from you. We may ask for information that confirms your identity where a request concerns data whose disclosure to the wrong person would harm you. We answer within one month, or within the shorter period that your local law requires, and we may extend that period by up to two further months where the law allows and the request is complex, in which case we tell you within the first month. We do not charge for a request unless it is manifestly unfounded or excessive.
11.4 Some data cannot be deleted on request because we are required by law to keep it, such as order and invoice records during the retention period in section 7, or because we need it to establish, exercise or defend a legal claim. In that case we restrict its use to that purpose and delete it when the period ends.
11.5 Where you object to processing based on our legitimate interests, we stop unless we can show compelling legitimate grounds that override your interests, or the processing is needed for a legal claim. The website cannot be delivered without connection logs, and the analytics contain nothing that identifies you.
11.6 A person whose data you gave us has the same rights and can exercise them directly with us.
11.7 Residents of US states. If you are a resident of California, you have rights under the California Consumer Privacy Act as amended by the California Privacy Rights Act. Residents of other states with a comprehensive privacy law have comparable rights where the law applies to us. In the twelve months before the date at the top of this page we have collected the following categories of personal information, from the sources and for the purposes shown, and we have disclosed them for a business purpose to the categories of recipients shown. We have not sold personal information and have not shared it for cross-context behavioural advertising, and we do not do so.
| Category and examples | Sources | Purposes | Disclosed to |
|---|---|---|---|
| IdentifiersName, email address, phone number, messaging username, IP address | You, your company, connection logs | Answering inquiries, quotes, orders, security | Cloudflare, Resend, Google Workspace, logistics partners, banks |
| Commercial informationModels and quantities inquired about, quotes, orders, purchase history, serial numbers | You, our records | Quotes, orders, delivery, warranty, records | Google Workspace, logistics partners, manufacturers, advisers |
| Financial informationBank account details, wallet addresses, transaction identifiers, credit information | You, banks, credit reference providers | Invoicing, payment, credit assessment | Banks and payment networks, accountants, credit reference providers |
| Professional and employment informationCompany, role, signing authority | You, company registers | Orders, compliance checks | Compliance providers, advisers |
| Government identifiers, where a compliance check requires themPassport or identity card number of a signatory or beneficial owner | You | Export control, sanctions and anti-money-laundering checks | Compliance providers, authorities where required |
| Internet or network activityPages requested, referrer, browser and device type, Turnstile signals | Connection logs, analytics | Delivering and securing the website, aggregated statistics | Cloudflare |
| Geolocation, approximateCountry derived from the IP address, destination country you enter | Connection logs, you | Statistics, feasibility of supply | Cloudflare, logistics partners |
| InferencesNone. We build no profile. | n/a | n/a | n/a |
11.8 Government identifiers in a compliance check are sensitive personal information. We use them only to carry out the check and for no other purpose, and we do not use or disclose sensitive personal information for any purpose that would give you a right to limit its use.
11.9 Residents of those states have the right to know what personal information we collect and how we use and disclose it, to access it, to correct it, to delete it, to opt out of the sale or sharing of personal information and of targeted advertising, to limit the use of sensitive personal information, and not to be discriminated against for exercising these rights. Because we do not sell or share personal information, do not use it for targeted advertising and do not use sensitive personal information beyond the compliance check, there is nothing to opt out of or to limit.
11.10 To exercise such a right, write to info@asicminerdistribution.com with "Privacy request" in the subject line, from the email address you used with us, and tell us which right you exercise and which data it concerns. We verify a request by matching it against the data we hold and, where necessary, by asking for information only you would know. You may designate an authorised agent to make a request on your behalf; we ask the agent for your written authorisation and may ask you to confirm it. We answer within forty five days and may extend by a further forty five days where reasonably necessary, in which case we tell you within the first period. A request to know or to delete is limited to two per twelve months where the law allows. Where we decline a request in whole or in part, we tell you why, and you may ask us to reconsider by replying to our answer. We may be exempt from some of these laws because of our size and the volume of data we process; where that is the case, we still handle a request as described in this section.
12Changes and contact
12.1 We may update this policy when our services, our providers or the law change. The current version is always available on this page, and the date at the top shows when it was last changed. Where a change materially affects how we use data you have already given us, we inform you by email before it takes effect. Earlier versions are available on request.
12.2 For any question about this policy or your data, and for privacy requests: info@asicminerdistribution.com. For quotes and orders: sales@asicminerdistribution.com. Our company details are on the Legal notice page.